Data & Systems Support Officer (Full-time, Sydney, NSW)

About the role

We are adding a newly created Data & Systems Support position to our
growing team, based in our brand-new head office in Mascot. Reporting to our
Commercial & IT Manager, this role will work collaboratively with all our
internal teams and be responsible for front line IT service delivery and report
generation. They will troubleshoot IT issues for our team, work on projects,
and own creation of reports from some of our key systems. This role suits
someone with advanced Excel skills who thrives as an all-rounder across IT and
analytics and communicates clearly and effectively with a range of
stakeholders.

Some of the key responsibilities for this new role include: 

• First level support for
  system users and escalation to IT service providers
• Management of hardware
  and related procedures including device allocation, records, inventory,
  and service contracts.
• Creation of documents
  including operating procedures, training, and IT communications
• Generation of basic
  reports and dashboards and maintaining master data quality though frequent
  data reviews and updates
• Assist in the
  preparation of commercial reports and materials

About you

Our ideal candidate will be a degree qualified professional with 2-3 years’
experience in an administrative, commercial, data or IT Support role.
Possessing an agile mindset and an adaptable and collaborative approach to
working, they will be comfortable working in a small team in a hands-on role.
Ideally you will be keen to start a lasting career and have:

• Ability to problem solve
• Advanced Excel
  capability
• Strong communication and
  presentation skills
• Experience working with
  different teams and departments
• Background in master
  data management or business systems support

Apply Now